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Category: FAQs

What information do I need to provide?

When you first register you will be asked a few simple questions about yourself or the person you are registering. This includes address, date of birth, details of any diagnosis and brief details of any past major health issues. Once you have registered, you can...

How do I create an account?

If you register online, you nominate an email address as your username and then create a password. If you forget your password it can be reset using the ‘forgotten password’ link or by calling the helpdesk for assistance. Passwords can only be changed once every 24...